People with Disabilities Are Welcome at Amazon
At Amazon, we believe we work best when our employees reflect the diversity of their communities – that’s why we encourage individuals with disabilities to apply.
See how we accommodate our:
Applicants and Candidates
What to expect
We have a team of subject matter experts communicate directly with applicants/candidates to understand their specific needs. They can offer reasonable accommodations that will enable individuals with disabilities to participate fully and equally in the hiring process.
Request an accommodation
For those with a disability and requiring an accommodation during the hiring process, including the assessment, please contact the Applicant-Candidate Accommodation Team (ACAT) at 888-435-9287, Monday through Friday, 6 a.m. to 4 p.m., Pacific Time.
Associates
What to expect
A separate team of Accommodation Consultants provides accommodation support to our associates. We provide a range of accommodations, including: sign language interpreters, site navigation assistance, screen reader and magnification tools, voice dictation software, and other assistive technologies.
Support when you need it
- On-the-job Accommodation which provides options to allow associates with qualifying disabilities or medical conditions to perform the essential functions of their job safely. Reach out to us at any time.
- Work Wellness Coaching provides virtual 1:1 coaching services to Amazon employees with qualifying disabilities or medical conditions. Coaching addresses workplace executive functioning opportunities, including, but not limited to: memory, organization, planning, focus, stress management, energy management, communication, and other related issues.
- Vocational Rehabilitation provides a variety of services to assist Amazonians in their return-to-work efforts. Our vocational rehabilitation consultants partner with the associate to understand their unique situations and help to provide an individualized plan of action.
- WorkingWell supports associate Health and Wellness Education engagement and early symptom intervention — focusing on personal wellbeing at work and at home.
- PwD Affinity Group is a community that supports associates who have mental and/or physical disabilities. Every year, AmazonPWD is a big part of Amazon’s Global Accessibility Awareness Month, and supports Accessibility Customer Experience Labs throughout the company.
Recognition
We are honored to be recognized for the work we do on behalf of our employees. Here are some recent awards we’ve received:
- Careers and the Disabled Magazine Top 50 Employers, 2020
- Disability Equality Index Best Places to Work for Disability Inclusion, 2018-2021
- American Foundation for the Blind Helen Keller Achievement Award, 2019
- Marketplace Innovator of the Year Disability: IN Inclusion Award, 2019
Hear from our associates
"I like to say she's my ears, whatever she hears. I trust her completely."
- Jeremy, who was born deaf, of his service dog Leila.
"I feel proud here and I like this job."
- Erika, who works at an Amazon Fulfillment Center.
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