The Welcome Door program launched in the US on April 25, 2022. For questions about eligibility, please contact our Candidate Support team.

Welcoming Refugees at Amazon

Illustration of Amazon employees
Amazon has launched an initiative to provide more programs, resources, and support for refugee and humanitarian-based immigrant employees. We are committed to welcoming and hiring all kinds of people and offering a variety of jobs and opportunities for everyone to live up to their potential – no matter what their background may be.

The Welcome Door program

The Welcome Door program is available to full-time or part-time regular associates (non-seasonal) at Amazon who are all Humanitarian Based Immigrants (including DACA, asylum, TPS, refugees, and others) and EAD holders. Several benefits and tools include:
  1. Reimbursement for EAD renewal fees, which cost approximately $500 every other year on average
  2. Citizenship Assistance Portal that fully supports US citizenship applications for eligible blue badge employees
  3. Ongoing communications that highlight policy changes that might impact an employee's immigration status
  4. Free legal resources to help navigate immigration-related questions and the ability to connect with immigration experts
  5. Skills-training opportunities, including free college tuition and English as a second language (ESL) proficiency through Amazon's Career Choice program. You can participate in Career Choice opportunities after 90 days of employment for as many years as you work a regular, full-time role at Amazon.
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Frequently asked questions

Want more info? Check out our frequently asked questions.
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Are additional English as a Second Language (ESL) benefits offered through the Welcome Door program?
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English language and other foundational skills are offered as a part of the Career Choice program. Hourly employees who have been employed full-time or part-time for 90 days are eligible for the Career Choice program, which also includes a variety of other education and upskilling opportunities. Please note that employees should be able to understand and adhere to all job requirement and safety guidelines upon starting employment.
Hourly Opportunities
I am authorized to work but have not received my social security number. Is a social security number required to apply?
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A social security number is not required to apply or be hired at Amazon. You only need to bring proper I-9 documentation to your New Hire Event.
What kinds of technologies will I be expected to use on the job?
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This depends on the type of role. For example, a Sortation Center Associate may use technologies like computers and smart phones, manage apps, and scan bar codes as part of their overall job responsibilities. For details on typical duties and responsibilities for each role, refer to the specific role’s job opportunities page that can be found on our homepage.
Does Amazon offer transportation assistance for employees?
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Amazon partners with local public transportation agencies to support transportation. For additional support employees can connect directly with their local site leadership team for information on other options.
Does Amazon offer any religious accommodations for employees (e.g., breaks for prayer, prayer rooms, fasting during Ramadan, etc.)?
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Yes. Amazon provides reasonable accommodations for any associate’s or applicant's sincerely held religious beliefs which conflict with work in accordance with local, state and federal requirements.
How is Amazon supporting various languages at warehouses and other facilities?
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As long as a candidate has the ability to understand and follow the job requirements and safety guidelines, they are generally eligible for employment with Amazon. We are also committed to providing employees with English as a Second Language (ESL) resources through our Career Choice program.
What level of English proficiency is needed for these jobs?
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Associates must be able to understand verbal and written direction so they can work safely. Competency does not mean fluency and does not require conversational language skills.
I am having issues with the work authorization process. Who can I talk to?
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If you require additional support, you can contact our ACCS team.

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