People with Disabilities
Amazon welcomes individuals with disabilities to participate fully and equally in the hiring process and on the job. Reasonable accommodations are offered at every turn, so if you have a disability, you're encouraged to apply.
Amazon showcases accessibility at DeafNation
Take it from our Associates
Melvina
Warehouse Associate and member of the Deaf Community
I love working at Amazon! Our location is a vibrant mix of diversity — deaf, hard of hearing, and disabled individuals all come together. Being part of the People with Disabilities Affinity Group is incredibly fulfilling as we discuss accessibility needs, remove barriers, and strive to make a difference for ourselves and our community.
Why should you join the team?
Career Advancement
Enjoy tuition support, mentorship, and training for career opportunities — even if it’s outside of Amazon.
Work Perks
Get health benefits, parental leave, paid time off, holiday overtime, employee discounts, and more.
Competitive Pay
Earn a great hourly wage and use Anytime Pay to access money directly after your shift.
Inclusive Culture
Find a diverse community at all our locations, where you can express your unique perspective and join affinity groups for People with Disabilities.
Recognition
When you join the Amazon team, you get to be a part of a workplace that’s acknowledged for its inclusive environment.
2024
Inclusive Marketing Impact Award
Disability:IN
Inclusion Awards
Inclusion Awards
2018-2024
Best Places to Work for Disability Inclusion
Disability Equality Index
2023
Forum’s Disability Smart Technology Award
Business Disability
2023
Workplace Mental Health Platinum Award
The Bell Seal for Workplace Mental Health
Requesting accommodation
You can find personalized support, resources, and assistance during our entire application and hiring process, including your interview or onboarding. Requesting accommodation is a simple process:
Contact the Applicant-Candidate Accommodation Team (ACAT) through our Accommodations page.
An accommodation consultant will inquire about your accommodation needs.
A representative will work with you to identify and recommend suitable accommodation that meets your needs.
A representative will also follow up to make sure the accommodation is working for you.
Frequently Asked Questions
What is an accommodation?
An accommodation is simply a change to a job, work environment, or work practice that allows a candidate or associate with a disability to go through the hiring process and to perform their job duties.
How do I request an accommodation?
Contact the Applicant-Candidate Accommodation Team (ACAT) at 888-435-9287, Monday through Friday, 6 a.m. to 3 p.m., Pacific Time. If you have questions or would like more information, you can contact us through our contact page.
When should I request an accommodation?
You can request an accommodation as soon as you apply. That way our team can start working on processing your request.
Are there specific times during the hiring process where accommodation is recommended?
You can initially request an accommodation when you apply. Once you pass the assessment, you can then request accommodation for Day 1.
What kind of accommodations does Amazon provide applicants?
Specific accommodation types can vary by role and needs. Examples include: Interpreting Services, onsite coach and service animals, Assistive Technology such as Magnifiers, Screen Readers, Refreshable Braille Display, and Speech to Text Software, ergonomic equipment, alternative headsets, and onsite mobility needs including wheelchair, walker, and scooter use.
I would like to request a non-medical accommodation for school, religion, childcare, shift/schedule, transportation. How do I do that?
In these cases, you should speak with your manager or HR once you are hired.
Will asking for an accommodation keep me from getting a job?
Absolutely not! Amazon will consider your qualifications and ability to perform the job with the necessary and reasonable accommodation.
What type of work is offered?
You can choose from a variety of roles within the warehouse, customer service, physical stores, and other locations. Different roles have different requirements such as lifting or sitting for long amounts of time, so it’s important to read the job descriptions and find which position works best for you. You can learn more about Amazon job opportunities by going to our Jobs Overview page.
Why should I self-disclose having a disability on my application if my manager or ACAT cannot see this information?
By having a better idea of the populations we hire, we can better serve our associates through benefits and programs. The self-disclosure is separate to opening an accommodation request. The hiring manager will not have access to your disclosure.
If I disclose having a disability in my application, will that start the accommodation process?
The accommodation process does not start until you make a specific request. If you self-disclose a disability on your application, this information is kept anonymous. ACAT and your hiring manager do not have access to this information, so you will need to request an accommodation by contacting ACAT.
What is the process for requesting an accommodation once I am employed by Amazon?
If you haven’t started Day 1 at Amazon, ACAT will manage your request. Once you are an active employee, this will be processed through a separate team of accommodation consultants and you will need to request your accommodation through MyHR.