Customer Service Associate
Job Overview
You’ll be the first point-of-contact for our customers. You’ll answer their requests through phone, chat and/or email — this includes everything from order and product questions to payment matters and website guidance. And don’t worry, you won’t be asked to read from a script or learn dialogue by heart — we’ll provide you with the training you need to problem solve for our customers.
Explore what it's like to be a Customer Service Associate
Some of your duties & responsibilities may include:
Support customers, drivers, shippers, and Delivery Partners
Resolve technical tasks relating to our website
Gather intelligence to prevent any potential issues
Prevent and solve ongoing customer issues
Why you'll love this job
Stay Busy
Schedule Options
Career Development
Learn New Skills
Free On-The-Job Training
Great Team Environment
Competitive Pay
Why you'll love Amazon
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
© 1996-2025, Amazon.com, Inc. or its affiliates
